Using audiovisual material to teach refusals from a discursive perspective: A research-based proposal
Refusals are complex face-threatening speech acts whose appropriate performance requires not only lengthy sequences of negotiation and cooperative achievements, but also face-saving strategies to accommodate the disruptive nature of the act (Gass & Houck 1999). Also, since they have a face threatening nature, they are subject to cultural variations. Consequently, care must be taken in the choice of refusal strategies.